Change your account email or password

Instructions for the mobile app

1. Select the More icon.

2. On the Your Account screen, select Security and Sign in.

3. Complete one of the following actions:

   • To change your email address, in the Email address section, select Update. If you’d like to update your email for sparrow, select Yes. Enter your updated email and select Continue. Enter the 6-Digit Verification Code and select Verify Code.

   • To change your password, in the Password section, select Update. If you’d like to update your password for sparrow, select Yes. On the Update Your Password page, enter your current password into the Confirm Current Password field and enter your new password in the New Password field. Enter your new password into the Confirm Password field and select Continue.

Instructions for the web app

1. On the Navigation Bar, select the drop-down menu with your name on it.

2. Select Account Settings and then Security and Sign In.

3. Do either of the following:

   • To update your email address, select Change Email and then Continue. Enter your new email address. Select Save.

   • To update your password, select Update Password and then Continue. Enter your new password. Select Save.