Transfer a prescription – Help Centre Home

Instructions for the mobile app

On the Care screen, select Pharmacy and then select Prescriptions.
Select Add a prescription, then select Transfer a prescription and Next.
Select the profile of the person you are transferring the prescription for, then select Next.
On the Pharmacy Details screen, enter the Name of the pharmacy, its Phone number and its Fax number. Select Next.
Indicate whether you would like to transfer all of your prescriptions or just some, then select Next.
On the next Transfer Details screen, answer the following questions;
1. In the Would you like auto refills for applicable prescriptions? section, switch the toggle to On or Off.
2. In the How soon would you like your prescriptions? section, select a date.
3. In the Are there any allergies that you are aware of? section, select Yes (if yes, list the allergies in the blank space provided) or No and then Next.
On the Shipping Address screen, select the address you would like your prescription shipped.
1. To add a new address, select Add a shipping address. Fill out the required information, select Add shipping address, and then select Next.
Select your preferred payment method.
1. To add a new payment method, select Add a payment method. Fill out the required information, then select Add payment method.
Select Complete.

On the Navigation Bar, select Care Services and then Pharmacy, and then select Pharmacy.
On the Pharmacy Dashboard, select Manage Prescriptions and then select Add a prescription.
Select Transfer a prescription.
Select Continue to select person.
Select the profile of the person you are ordering the prescription for, then select Continue to Pharmacy Details.
On the Pharmacy Details screen, enter the information for the pharmacy you are transferring your prescription from.
Select Continue to transfer details.
On the Transfer Details screen, select whether you would like to transfer all of your prescriptions or just some. Then, answer the following questions:
1. In the Would you like auto refills for applicable prescriptions? section, switch the toggle to On or Off.
2. In the How soon would you like your prescriptions? section, select a date.
3. In the Are there any allergies that you are aware of? section, select Yes (if yes, list the allergies in the blank space provided) or No and then Continue to Shipping Address.
Select a shipping address, then select Continue to Payment Method.
Select a Payment method.
Select Complete.