Navigating the mental health section of sparrow

Instructions for the mobile app

You can access your Mental Health Services on the sparrow mobile app from the Care screen.

1. On the Care screen, navigate to Mental Health and then Counselling.

When you first navigate to the mental health section of the sparrow mobile app, you'll see the Counselling Overview screen. You can navigate your Counselling profile through the Overview, Appointments, Services, Profile Settings, and Inbox screens.

Table 1. Overview of the mental health section of the mobile app

Icon or Tab	Description
Overview	The Overview screen is your main dashboard for key information such as your upcoming appointments and information about your counselling team.
Appointments	The Appointment screen shows you information and notes from your previous appointments, as well as information about any upcoming appointments you might have.
Services	The Services screen shows your Care Team, as well as the services and sponsored hours you have access to.
	The Profile Settings screen is where you modify your member details, contact details, and emergency contact information.
	The Inbox is where messages from your counselling team are stored.

Instructions for the web app

When you first navigate to the mental health section of sparrow, you'll see the Counselling dashboard.

The Counselling dashboard includes information about your upcoming appointments and your care providers. The Counselling navigation menu allows you to navigate to the Counselling dashboard screen, My Appointments screen, Inbox screen, and Profile Settings screen.

Icon	Description
	The Counselling dashboard screen presents your key information such as your upcoming appointments and information about your counselling team.
	The My Appointments screen shows you information and notes from your previous appointments, as well as information about any upcoming appointments you might have.
	The Inbox is where messages from your counselling team are stored.
	The Profile Settings screen is where you modify your member details, contact details, and emergency contact information.