Add a Canada Post address

If your prescription is for a controlled Narcotic, you will need to add a Canada Post address for your prescription to be delivered to as we cannot ship Narcotics to a doorstep.

Instructions for the mobile app

1. On the Care screen, select Pharmacy and then select Profiles.

2. Select the profile you would like to add a Canada Post address to, then select Canada Post Pick-up Locations.

3. Use the Search bar to find your preferred Canada Post location.

4. Select the Canada Post Location, then select Continue.

Note: To delete a Canada Post location, select the three dots icon next to the location, and then select Delete.

Instructions for the web app

1. On the Navigation Bar, select Care Services and then Pharmacy, and then select Pharmacy.

2. On the Pharmacy Dashboard, select Manage Profiles.

3. On the Manage Profiles section, select View Profile

4. In the Canada Post pick-up location section, select Add Canada Post.

5. Find your preferred Canada Post location and select the Select Canada Post button.

Note: To delete a Canada Post location, select the three dots icon next to the location, and then select Delete Canada Post.