Add a counsellor to My Favourites

Before committing to matching with a counsellor, you can save their profile in My Favourites to easily find them later.

Instructions for the mobile app

1. On the Care Care screen, navigate to Mental Health and then Counselling.

2. On the Counselling Overview screen, navigate to the Services section, select for which service you would like to find a counsellor, then select Match with a Counsellor.

3. On the Choose your path screen, select Browse Counsellors.

   • Alternatively, you can fill out the matching questionnaire to optimize your suggested matches before browsing the list. Read Match with a counsellor by completing the questionnaire to learn more.

4. If prompted, confirm your Date of birth, your Province or territory of residence, and your Postal code, then select Next.

5. Locate the counsellor you want to add to your favourites and select View Profile.

6. On the counsellor's profile, select Add to My Favourites.

Instructions for the web app

1. On the Navigation Bar, select Care Services, then select Mental Health and Counselling.

2. On the Counselling dashboard, navigate to the Services section, select the service for which you would like to find a counsellor, then select Match with a counsellor.

3. On the Choose your path screen, select Browse Counsellors.

   • Alternatively, you can fill out the matching questionnaire to optimize your suggested matches before browsing the list. Read Match with a counsellor by completing the questionnaire to learn more.

4. If prompted, confirm your Date of birth, your Province or territory of residence, and your Postal code, then select Next.

5. Browse the list until you find the counsellor you want to add to your favourites.

6. Select the white heart icon in the corner of the counsellor's profile picture to make it turn red.

   • Note: If the heart icon is already red, it means that this counsellor is already saved in your favourites.