Change to a self-managed account

Please contact us when you are ready to move a profile to a self-managed account.

This process might take a day or two. You might receive a phone call from our team to confirm.

Why would a dependent profile be changed to a self-managed account?

There are many reasons why you might want to change a profile to a self-managed account, including:

• A dependent who ages into adulthood and would like to maintain their medical history from GreenShield Pharmacy, but upgrade their account from a dependent to full account

• A previously-dependent user has gained ability to self-manage their own medications

• The patient wants full privacy from their caregiver

Note: This process is also called ‘user emancipation’.